Privacy Policy
The Company is dedicated to following the General Data Protection Regulation (GDPR) and all other data protection laws. This Regulation covers anyone handling personal data. It outlines principles to follow and grants rights to individuals whose data is processed.
To support this, the Company fully upholds the Data Protection Principles below. When processing data, we will ensure it is:
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processed lawfully, fairly, and transparently (‘lawfulness, fairness, and transparency’)
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used only for the legitimate purposes for which it was collected (‘purpose limitation’)
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limited to what is necessary for the purpose (‘data minimisation’)
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kept accurate and up to date (‘accuracy’)
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stored in a way that allows identification of the data subject for no longer than necessary (‘storage limitation’)
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secured to protect personal data (‘integrity and confidentiality’)
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handled by a controller who can show compliance with these principles (‘accountability’)
These rights must be respected at all times when processing personal information. Therefore, through careful management and strict controls, the Company will:
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fully comply with the lawful basis for processing personal information
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clarify the purposes for which information is used
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collect and process only the information necessary for operational needs or legal requirements
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ensure that the information held is accurate and current
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limit the retention of information to what is necessary
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allow individuals to exercise their rights under the GDPR (such as being informed about processing, accessing personal data, preventing processing in certain cases, and correcting or deleting incorrect information)
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implement appropriate security measures to protect personal information
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ensure that personal information is not transferred outside the EU without adequate protection
Customer details, including name, address, contact number, and email, will be stored in our database for a maximum of 10 years. We will contact you yearly regarding your service. Your email address will only be shared with Trustpilot and Worcester. If you wish to opt out at any time, please email natalie@brheating.com.